Improving the implementation of quality assurance in career guidance
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09:30 – 10:15 Welcome
10:25 – 10:55 Keynote 1: The life long learning (policy)context of career guidance
Martin Soeters MSc, Ministry of Education, Culture and Science, NL
Adult learning is important for individual people, economic development and social inclusion:
Adult learning is key to the self-fulfilment of individual people, as it contributes strongly to their happiness.
The Dutch policy goal for adult learning is to improve the learning culture: it should be second nature for everyone to develop their skills further.
In our society today 20% of the adults do not engage in any form of structured learning. This group consists mostly of people without higher education experience, workers with flexible contracts, workers in small businesses and workers aged 50+. Sometimes these people lack basic skills or suffer from learning aversion, shame/passivity and/or lack of confidence. It is necessary to empower these individual adults. The Dutch government, developing a Whole of Government Approach, has started an Action program to improve the preconditions for adult learning.
An important element is to reach out to adults, to support and activate them to make the right decisions to improve (basic and) professional skills. That is where career guidance can make the difference.
10:55 – 11:25 Keynote 2: Career management: a strategic asset for sustainable organisations
Prof.dr. Judith Semeijn, Open University of the Netherlands, NL
The importance of career guidance and the role of career guidance professionals is rapidly increasing. In this contribution, Judith will shed light on the developments in and surrounding our work, and what these mean for HR and career management. Thinking about the changes that are required for the HR field, we can reflect on the different roles that career professionals can take in this process. Their new and developing roles also have consequences for the professional development of career guides and counsellors. The contribution will therefore end with some implications for quality standards and assurance, and the educational requirements and possibilities for individual career guides and counsellors.
11:25 – 11:55 Keynote 3: Labour market in transition: the importance of innovative guidance instruments for employees
Dr. Jos Sanders, HAN University of Applied Science, NL
In lifelong learning maintaining and improving the quality of career guidance and instruments used is key. Jos’s keynote will address the broad topic of Lifelong learning and development. He will show how skills mismatches occur and how they are barely resolved in modern day’s highly dynamic labour market. Every job changes and some professions even seize to exist, whilst other professions appear. Especially precarious workers need professional and high quality guidance in maintaining their fit to ever changing jobs and employment. One aspect of this professional guidance is the interpretation of labour market information (LMI) in that workers need to know what skills to develop in order to sustain their employability and careers. Career checks are broadly used for this purpose. We now study their validity and reliability and what makes them useful for different groups of workers. Jos will present some preliminary results of this study.
12:00 – 13:00 Lunch and networking
13:00 – 13:05 Start
Ester Leibbrand, President of Noloc, NL
13:05 – 13:20 Introduction of the Erasmus+ project QUAL-IM-G: improving the implementation of quality assurance in career guidance
Tomáš Šprlák, President ZKPRK, SK
The QUAL-IM-GUIDE project has the goal of producing sustainable and transferable outputs that will strengthen the implementation of quality assurance in career guidance. A research study was conducted during the project, that analyses different quality assurance systems and approaches in place in partner countries and of selected trans-national standards for career guidance. The project will lead to the development of a mentoring program for certification candidates, quality improvement framework for providers as well as a detailed description of a model procedure for individual and organizational quality accreditation. No new quality standards were developed in the project, but the project coincides with the development of national quality assurance mechanisms in Slovakia, Czech Republic and Norway.
13:20 – 13:50 Keynote 4: Quality assurance in career guidance: a European perspective
Dr. Siobhan Neary, University of Derby, UK
The presentation will explore the findings from the synthesis report for the QUAL-IM-G project. The project focuses on improving the implementation of quality assurance in career guidance and utilises analysis of a range of transnational and nation quality assurance systems. The research uses the Hooley and Rice (2018) model which differentiates between systems and frameworks connecting drivers for change and the degree of provider autonomy. Using an audit template 21 submissions were examined from seven countries. Key findings suggest most quality labels have associated costs varying between €262 and €7,500, the majority focused on adults and all age services and were organisational orientated national standards. The standards utilised both internal and external assessment processes and were supported by a range of implementation resources and tools. The outcomes from the research contribute to the development of a mentoring programme, a certification/accreditation procedure, a quality development framework for practitioners and an audit procedure for providers.
13:50 – 14:20 Keynote 5: Towards a national quality framework on career guidance: the Norwegian approach
Dr. Erik Haug, Inland Norway University of Applied Science, N
The Norwegian government has decided to develop a lifelong holistic quality framework for career guidance. In this presentation, Haug will present the policy background for such an initiative, the process of developing it, and content of the preliminary framework, which is launched in mid-February 2019.
14:20 – 14:40 Coffee break
14:40 – 15:10 1st round Simultaneous workshops (choose 1)
15:10 – 15:20 Switch workshops
15:20 – 15:50 2nd round Simultaneous workshops (choose 1)
15:50 – 16:20 Plenary discussion and conclusions
Dr. Jos Sanders, HAN University of Applied Science / Ester Leibbrand, President of Noloc
16.20 – 16.45 Appetizer: Quality assurance and certification of career guidance professionals in Dutch public employment services: the importance of cooperation
Guus van Weelden MSc, Member of the Executive Board UWV
In a transforming labour market the use of proven guidance quality and proven guidance methods by career guidance professionals are growing in importance. In stimulating career guidance professionals to work with proven effective methods, UWV is closely working together with Noloc and OVAL. The common goal is to provide effective, qualitative career guidance to different groups with different needs.
16:45 – 17:30 Informal part & drinks